> ## Documentation Index > Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt > Use this file to discover all available pages before exploring further. # 🇫🇮 Finland Number Porting Guide > A guide to porting your Finnish numbers to CloudTalk > [!NOTE] > > CloudTalk supports number porting in Finland for **local**, **national**, **mobile**, and **toll-free** number types. This guide outlines the documentation needed, estimated porting timelines, and what to expect during the process. ## Initial Overview ### Supported Number Types
Number Type Example Prefixes
Local +358-**2** *- Turku and Pori* +358-**3** *- Häme* +358-**5 (except 50)** *- Kymi* +358-**6 (except 60)** *- Vaasa* +358-**8 (except 80)** *- Oulu* +358-**9** *- Uusimaa I (Helsinki)* +358-**13** *- North Karelia (Pohjois-Karjala)* +358-**14** *- Central Finland (Keski-Suomi)* +358-**15** *- Mikkeli* +358-**16** *- Lapland (Lappi)* +358-**17** *- Kuopio* +358-**18** *- Åland (Aaland) Islands* +358-**19** *- Uusimaa II*
National +358 10, 20, 29, 30, 39, 7
Mobile +358 4, +358 50
Toll-Free +358800
### Submit Your Request Request porting directly in the CloudTalk Dashboard: open **Numbers > Port existing number** and follow the guided steps. All supported number types for this country use the same flow, and you can track your request anytime under **Numbers > Porting requests**. > [!WARNING] > > Looking to port numbers from other countries? See **[Global Porting Coverage](/en/articles/5440566-porting-pricing-and-coverage)**. ### Letter of Authorization Where an LOA is required, the correct template for this country **downloads inside the Documents step** of your porting request: download it, sign it, and upload it right there. You no longer need a separate template from this guide. (Other document requirements listed below.) ### Timelines & Pricing | **Number Type** | **Estimated Duration** | **Price** | | - | - | - | | Local | 7 business days | **€10.00** per request, **€22.00** per number | | National | 7 business days | **€30.00** per request, **€10.00** per number | | Mobile | 22 business days | **€30.00** per request, **€20.00** per number | | Toll-Free | 7 business days | **€30.00** per request, **€90.00** per number | > [!WARNING] > > ⚠️ Timelines may vary if submitted details do not match your current provider’s records. *** ## Required Documents For Number Porting The correct **LOA templates** download inside the **Documents step** of your porting request. #### ✅ Local & National Numbers * Signed LOA (Letter of Authorization) * VAT or TAX ID * Latest invoice from the current service provider * Address in the same city as the number within Finland > [!WARNING] > > **If you do not have an address in Finland,** we will use a different partner carrier. In that case we will email you the correct LOA template after you submit, so you can submit your porting request in the Dashboard without attaching an LOA. #### ✅ Mobile Numbers * Signed Letter of Authorization * Latest invoice from current provider #### ✅ Toll-Free Numbers * Latest invoice from the current service provider * Signed LOA **-** if a template is not available to download in the Documents step, we will email you the correct template after you submit; you can submit your request without attaching it * VAT/TAX ID or SSN * Authorization from an attorney if the number is company-owned *** ## Porting Process Overview 1. **Submit Your Porting Request**\ Submit your request in the CloudTalk Dashboard under **Numbers > Port existing number**. 2. **Initial Review**\ Cloudtalk team'll verify number portability and confirm the next steps. 3. **Documentation Collection**\ Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider. 4. **Submission to Carrier**\ CloudTalk submits your request to our partner carrier, who then forwards it to your current provider. 5. **Approval or Rejection** * If **approved**, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance). * If **rejected**, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request. *** ## Common Rejection Reasons | **Issue** | **How to Fix** | | - | - | | **Mismatched or outdated documentation** | Double-check that all submitted documents (LOA, invoice, ID) are recent and contain matching details | | **Missing SSN, VAT ID, or attorney authorization (for toll-free)** | Ensure all required identification or authorization documents are included and valid | | **Incorrect or incomplete LOA** | Use the correct LOA template and ensure all fields are filled out and properly signed | | **Number is inactive or not eligible for porting** | Contact your current provider to confirm the number is active and can be ported | *** ## On Porting Day * Your number becomes active in CloudTalk * Your former provider releases the number * Calls route via CloudTalk * Billing starts the same day *** **Need Help?** For further assistance, please refer to: * [CloudTalk Porting Process Overview](/en/articles/2145454-porting-requests-and-process) * [CloudTalk Recommendations for a Smooth Port](/en/articles/6084486-recommendations-for-a-smooth-port) * [Porting Pricing and Coverage](/en/articles/5440566-porting-pricing-and-coverage) - all countries where we offer porting * [Country Specific Porting Guides](/en/articles/5440566-porting-pricing-and-coverage) - for our most requested countries Questions about a request you've already submitted? Open it under **Numbers > Porting requests** and click **Open conversation**. You can also reach our [Porting](mailto:porting@cloudtalk.io) team by email. We're always happy to help! ## Related topics - [🇦🇺 Australia Number Porting Guide](/en/articles/11069749-australia-number-porting-guide.md) - [🇨🇦 Canada Number Porting Guide](/en/articles/11045800-canada-number-porting-guide.md) - [🇱🇺 Luxembourg Number Porting Guide](/en/articles/11469487-luxembourg-number-porting-guide.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.