> ## Documentation Index > Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt > Use this file to discover all available pages before exploring further. # 🇪🇸 Spain Number Porting Guide > A step-by-step guide to porting your Spanish numbers to CloudTalk *** > [!NOTE] > > This guide outlines the supported number types, required documents, hosting rules, and porting timelines for Spanish numbers. ## Initial Overview ### Supported Number Types | **Number Type** | **Prefix / Format** | | - | - | | Geographic (local) numbers | +348, +349 | | Mobile numbers | +346 | | Non-geographic numbers | +34901, +34902 | | Toll-Free numbers | +34900, +34800 | ### Submit Your Request Request porting directly in the CloudTalk Dashboard: open **Numbers > Port existing number** and follow the guided steps. All supported number types for this country use the same flow, and you can track your request anytime under **Numbers > Porting requests**. > [!WARNING] > > Looking to port numbers from other countries? See **[Global Porting Coverage](https://help.cloudtalk.io/en/articles/5440566-porting-pricing-and-coverage.md)**. ### Letter of Authorization Where an LOA is required, the correct template for this country **downloads inside the Documents step** of your porting request: download it, sign it, and upload it right there. You no longer need a separate template from this guide. (Other document requirements listed below.) ### Timelines & Pricing | **Number Type** | **Estimated Duration** | **One-Time Porting Fee** | | - | - | - | | Local | 12–14 business days | **€30.00** per request + **€5.00** per number | | National | 12–14 business days | **€30.00** per request + **€8.00** per number | | Mobile | 12–14 business days | **€30.00** per request + **€7.00** per number | | Toll-Free | 12–14 business days | **€30.00** per request + **€8.00** per number | > [!WARNING] > > ⚠️ Timelines may vary if submitted details do not match your current provider’s records. *** ## Required Documents for Number Porting The correct **LOA template** downloads inside the **Documents step** of your porting request. #### ✅ Local Numbers * Signed LOA (must include CIF/NIF) * Recent invoice (dated within the last 30 days, showing number and end user details) * CIF/NIF (Spanish Tax ID) must match the legal entity on the invoice and LOA * **Hosting requirement:** Address must be within the same area code as the number ### ✅ Mobile numbers * Signed LOA * Recent invoice (dated within the last 30 days, showing number and end user details) * CIF/NIF (Spanish Tax ID) must match the legal entity on the invoice and LOA * **Hosting requirement:** Tarjeta de Identificación Fiscal (CIF / NIF) or Certificado de Registro Mercantil (Registry Certificate) * The number will be capable for **calls only.** #### ✅ National & Toll-Free Numbers * Signed LOA * Recent invoice (dated within the last 30 days, showing number and end user details) *** ## Porting Process Overview 1. **Submit Your Porting Request**\ Submit your request in the CloudTalk Dashboard under **Numbers > Port existing number**. 2. **Initial Review**\ The CloudTalk team will verify number portability and confirm the next steps. 3. **Documentation Collection**\ Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider. 4. **Submission to Carrier**\ CloudTalk submits your request to our partner carrier, who then forwards it to your current provider. 5. **Approval or Rejection** * If **approved**, the CloudTalk team will confirm the porting date (typically 2–4 business days in advance). * If **rejected**, the Cloudtalk team will share the reason and guide you on how to correct and resubmit the request. *** ## Common Rejection Reasons | **Issue** | **How to Fix** | | - | - | | **Missing or incorrect CIF/NIF** | Ensure the company’s CIF or individual’s NIF is valid and matches official legal records | | **LOA not signed or incomplete** | Fill out all fields and make sure the LOA is digitally signed by the correct person | | **LOA signed by an unauthorized person** | Only the legal account holder or an authorized representative should sign the LOA | | **Account details don’t match provider records** | Double-check name, address, and number(s) against your current provider’s records | | **Invoice is older than 30 days** | Provide a recent invoice dated within the last 30 days | | **Invoice doesn’t show the number(s)** | Use a billing document that clearly lists the number(s) you want to port | | **Number is inactive or suspended** | The number must remain active throughout the porting process | | **Outstanding balance with current provider** | Settle any unpaid bills with your provider before submitting your port request | | **Address mismatch** | The address on the LOA must match the address your provider has on file | | **Number belongs to a non-portable range/block** | Some number blocks can’t be split -confirm with your provider before submitting the request | | **Porting blocked due to provider restrictions** | Some providers restrict porting due to contract terms or internal policies - confirm before starting | *** ## On Porting Day * The number will be activated in CloudTalk * Your previous provider will release and deactivate the number * You’ll begin receiving inbound calls through CloudTalk * CloudTalk billing begins the same day *** ## SMS Functionality SMS is not supported on Spanish local, national, mobile, or toll-free numbers at this time. *** **Need Help?** Check out our detailed porting articles: * [Porting Process Overview](https://help.cloudtalk.io/en/articles/2145454-porting-requests-and-process.md) * [Recommendations for a Smooth Port](https://help.cloudtalk.io/en/articles/6084486-recommendations-for-a-smooth-port.md) Questions about a request you've already submitted? Open it under **Numbers > Porting requests** and click **Open conversation**. Our Porting Team is here to guide you every step of the way. ## Related topics - [🇦🇺 Australia Number Porting Guide](https://help.cloudtalk.io/en/articles/11069749-australia-number-porting-guide.md) - [🇨🇦 Canada Number Porting Guide](https://help.cloudtalk.io/en/articles/11045800-canada-number-porting-guide.md) - [🇱🇺 Luxembourg Number Porting Guide](https://help.cloudtalk.io/en/articles/11469487-luxembourg-number-porting-guide.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.