> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Tech News & Updates guide

> Stay informed about the latest releases, enhancements, and important updates affecting CloudTalk users.

***

This section covers **known issues, troubleshooting tips, and best practices** to keep CloudTalk running smoothly.

## Known Issues & Workarounds

We track and address technical issues that may impact CloudTalk's performance.

* **[Known issue: Microphone not working with MacBook lid closed](https://help.cloudtalk.io/en/articles/7007452-known-issue-microphone-not-working-with-macbook-lid-closed.md)** – A macOS-related issue where the built-in microphone turns off when the MacBook lid is closed, along with steps to fix it.

* **[Known issue: WhatsApp messaging](https://help.cloudtalk.io/en/articles/6940807-known-issue-whatsapp-messaging.md)** – Information about a provider issue affecting WhatsApp messaging and possible solutions.

## Keeping CloudTalk Running Smoothly

Following best practices helps improve performance and avoid common issues.

* **[How do I keep Chrome updated?](https://help.cloudtalk.io/en/articles/2480546-how-do-i-keep-chrome-updated.md)** – Running the latest Chrome version helps CloudTalk function properly. This guide explains how to check and update your browser.

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we're here for you.


## Related topics

- [How do I keep Chrome updated?](https://help.cloudtalk.io/en/articles/2480546-how-do-i-keep-chrome-updated.md)
- [Known issue: WhatsApp messaging](https://help.cloudtalk.io/en/articles/6940807-known-issue-whatsapp-messaging.md)
- [Onboarding for New Users](https://help.cloudtalk.io/en/articles/8065091-onboarding-for-new-users.md)


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